Privacy Policy

Who we are

Transparent Living designs and fits glass balconies, balustrades and Juliet balconies in Essex, the South East and Cambridge. This policy explains how we use the details you give us. You can reach us on 07935 833125 or info@transparentliving.co.uk.

What we collect

When you contact us we receive the details you choose to send, such as your name, phone number, email, postcode, photos and information about your project.

How we use it

We use your details only to reply to your enquiry, arrange a site visit, give you a quote and carry out any work you ask us to do.

Our quote form opens WhatsApp with your message ready to send. Nothing is sent until you press send. Messages sent through WhatsApp are also covered by WhatsApp’s own privacy policy.

We do not sell your details or share them for marketing. We only share them where we need to carry out your job, or where the law requires it.

How long we keep it

We keep enquiry details for as long as we need them to deal with your enquiry and any work, and for any period the law requires for our records.

Your rights

You can ask to see, correct or delete the details we hold about you. Contact us on 07935 833125 or info@transparentliving.co.uk. If you are unhappy with how we have handled your details, you can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

This website does not use tracking or advertising cookies.

Changes to this policy

If we change this policy we will update it on this page and change the date at the top.